advertisement

Discover Your Ancestors in Newspapers 1690-Today!

GenealogyBank.com

Frequently Asked Questions

Support
What is Newslibrary.com?

NewsLibrary.com, by NewsBank, inc., is a premier online newspaper archive. NewsLibrary.com features over 7,700 newspapers across the United States, from small towns to big cities.  NewsLibrary.com also hosts content from news wires, broadcasts, transcripts, business journals, and more.  

NewsLibrary.com is perfect for:  

  • Historians 
  • Genealogists 
  • Family Historians 
  • Researchers 
  • Investigators 
  • Teachers 
  • Newspaper lovers 

NewsLibrary.com will let you find newspaper articles from 1977 - Present by searching for words or phrases that appear in those articles. After entering your search terms, you will be presented with a list of dates and headlines, along with the first few lines of each article. Select the article that you are looking for and click on the link to view the full text. Please note that photographs and graphics are not available.

NewsLibrary.com content is derived via publishing partnerships with leading news providers nationwide. If you are not a registered member, you will be prompted to sign up for the NewsLibrary.com membership before you can view the entire article. 

Articles may be obtained by purchasing a single article (Pay as you go) or by purchasing a monthly or yearly plan.  

Thank you for visiting NewsLibrary.com! 

How do I get started with NewsLibrary.com?

NewsLibrary.com offers multiple search options. To begin, try searching using the Search field at the top of the page. You may enter one or more keywords into the box to search all United States papers.

To narrow your seach results, check the box next to the state(s) that you wish to search in. This will automatically bring you results from publications in the state(s) you selected. 

Our Advanced Search option allows detailed search criteria that is customizable for your needs. Use this area to search key words specific to an author, headline, index, and more! Use “and”, “or”, and “not” operators to refine your search even further.  

See our Search Help section for more search tips.

 

I am looking for a specific article or topic and I am having trouble finding anything. Can you give me any advice?

NewsLibrary.com contains most, but not all, of the articles published by the newspapers we host, within the date ranges specified, covering only the more recent years of publication.

Please note that each newspaper may choose to store different content in their archives. Some articles such as obituaries, wedding announcements, syndicated columnists, and wire services may not be available for a particular newspaper. Most newspapers will not archive stock quotes, sports scores, death notices, or classified ads. 

If you are having trouble finding just the right search terms to use, or if you are trying to narrow your search to find just the right set of articles, try using our advanced search features.  

To find newspapers by state, click on the name of the state from the list on the home page.  You will be provided with a list of cities within that state.  Choose a city, and you will see the available publications for that area. You can then click on the publication name to view articles. (Note: Each page view counts as a document view against your total allotment.) You may also visit our complete source listing here: http://www.newslibrary.com/sourcelist.

For additional assistance using NewsLibrary.com, please contact support.  

How do I set up an account? What are my options?

Setting up a membership is quick and easy, simply click on the “Subscribe” button on the homepage. If you have visited NewsLibrary.com in the past, you may use your login credentials by selecting “Sign In” from the homepage.   

Once a membership plan is selected and paid, you may use your account right away. NewsLibrary.com accepts Visa, Mastercard, American Express, or Discover.

Membership plans will automatically be renewed (monthly or annually) based on your selection. 

Single article purchases are available without an ongoing subscription. Simply search for an article, choose the article you wish to view, and you will be prompted to login or register. You will then be provided with a secure link to enter your billing information.  

Document view limits are tracked automatically. For articles spanning multiple pages, additional document views will be used. For example, an article continued on a different page may result in two or more used document views. Remaining available document views may be tracked from your My Account page. 

How much does it cost and when will I be billed?

Searching NewsLibrary.com is free, but you must become a member to view, print, and save the full text of the articles. Pay just $2.95 per article or subscribe and save.  Choose from a monthly subscription for only $19.95 per month for 25 articles or a yearly subscription for $199.95 for 500 articles (BEST VALUE!). Your membership will automatically renew.  Unused articles do not carry over from month-to-month.  

My username and password won't work. What should I do?

Make sure that you are using the username that you selected when you registered for your account. Your username may be your email address or a username of your choosing.  You should have created a password when you registered. If you’ve forgotten your password, select the “Reset Password” option from the login screen. 

When entering your password, make sure the Caps Lock key is not on. Usernames and passwords are case sensitive. Also, make sure you distinguish between numeric zeros and the upper case 'O'. 

If you are still refused access and have checked the above, please send an e-mail to  newslibrary@newsbank.com. Please include your full name and email address for the fastest service. 

I would like to get a hard copy of an article that I purchased. How can I do that? What about reprints?

You can use your browser's print function to print a hard copy of the newspaper article that you have purchased. You also have the option to save the article as a file on your desktop using your browser's save function. This will save the document as an HTML file that can be opened into your browser and printed later*. Remember that copyright laws prohibit using the article in electronic or hard copy forms, except for personal use. All articles purchased from NewsLibrary.com are for personal use and all copyright laws apply. If you want to republish an article in print or electronically, you must get permission from the newspaper. 

Reprints, or copies of newspaper pages, are not available through NewsLibrary.com. Please contact the newspaper directly to inquire about the availability of this type of reprint. 

*A valid membership is required to view saved articles. This option is not available for single purchase articles. 

An article makes reference to a photograph or graphic, and even includes the caption for that photograph. Does your service provide the photographs as well as the text?

NewsLibrary.com contains only the text of the articles that appeared in the newspaper. Sometimes, this will also include the cutline, or caption, of the photographs that were published with the article. Contact the newspaper directly for reprints of published photographs, graphs, charts, or copies of published pages. Use the citation information provided by NewsLibrary.com to refer to the photograph you desire. 

My search results returned no articles or an error message.

There may be several reasons why your search did not produce results. Here are some common cases:  

SEARCH SESSION EXPIRED: The "search session expired" message is typically a technical problem caused by an overload of history and temporary internet files stored within your browser. You can remedy this by clearing cache and cookies from your browser.  

This may also be caused by a long period of inactivity. You may refresh your browser, or return to www.newslibrary.com to start a new search session if you have not clicked any buttons for a while. 

If your browser is not accepting cookies, change the setting by opening the screen for your browser's properties or preferences, find the section for the Cookie Settings (Look under Advanced) and just select the “Accept Cookies” option and apply the change.

OTHER:  If your search terms are too broad, the service may find too many related articles. You may be told that your search is too general and see no results. You will need to refine your search. You may enter additional terms and connect them with "and". Searching for any of your terms or using "or" to connect your terms in the advanced search will increase, not decrease, the number of articles found. If you are using advanced syntax, you may receive a syntax error if your search is constructed incorrectly. If you experience ongoing issues, please view the search help section, or contact support. 

Something went wrong, or I am unhappy with the article. Can I get a refund?

Refunds are granted only in cases where you were not able to retrieve an article that you located. If you successfully retrieved an article, you are not entitled to a refund, even if that article did not contain the information you were looking for. If you were unable to view the full article, please e-mail customer service at  newslibrary@newsbank.com. 

I am looking for articles from a newspaper that is not listed on your page. Where can I get those articles?

NewsLibrary.com is a service used by newspapers to supply their archives on the internet and is limited to only those participating papers. Although we are continually trying to add more content to the service, not every newspaper will be available on the NewsLibrary.com home page. In these cases, we recommend that you visit the newspaper’s home page, your local library, or conduct a general internet search for the publication.